Introduction
Vensolux ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vensolux.shop, use our services, or interact with us in any way.
We value your trust and strive to maintain the highest standards of data protection. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information You Provide to Us
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Sign up for our newsletter
- Complete forms on our website
- Purchase products or services
- Participate in surveys or promotions
- Contact our customer service
- Submit testimonials or reviews
This information may include:
- Contact information (name, email address, phone number, mailing address)
- Billing information (credit card details, billing address)
- Account credentials (username, password)
- Profile information (age, gender, height, weight, fitness goals)
- Health and fitness information
- Communications and correspondence with us
Information Automatically Collected
When you visit our website or use our services, we may automatically collect certain information about your device and usage. This information may include:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on pages, links clicked)
- Location information (if you allow)
- Cookies and similar tracking technologies (see our Cookie Policy for more information)
Information from Third Parties
We may receive information about you from third parties such as:
- Business partners
- Payment processors
- Analytics providers
- Advertising networks
- Social media platforms (if you connect your account to our services)
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Create and manage your account
- Personalize your experience
- Develop new products and services
- Communicate with you about our services, promotions, and events
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Protect against fraudulent, unauthorized, or illegal activity
- Comply with legal obligations
Information Sharing and Disclosure
We may share your personal information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent
We may share your information with third parties when you have given us your consent to do so.
Protection of Rights
We may disclose your information to protect the rights, property, or safety of Vensolux, our customers, or others.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Update
You can access and update certain information about your account by logging into your account settings.
Data Subject Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we have about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to our processing of your information
- Request transfer of your information to another organization
- Withdraw consent where our processing is based on your consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Marketing Communications
You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Cookies and Tracking Technologies
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. Please see our Cookie Policy for more information.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
We take steps to ensure that your information receives an adequate level of protection in the countries in which we process it.
Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Phone: (310) 475-1112
Address: 10800 Pico Blvd, Los Angeles, CA 90064